Contact

We're Here to Help!

If you have a question about a product, a custom order, or need help before placing your order, we’d love to hear from you.

Before reaching out, we recommend checking our Frequently Asked Questions, where many common queries about custom printing, image requirements, and turnaround times are answered.

If you can’t find the information you need, simply send us a message using the contact form below and we’ll get back to you as soon as possible.

Response Times

We aim to respond to all enquiries within 1–2 business days.

Please note that response times may be slightly longer during busy periods or holiday seasons.

Enquiries About Existing Orders

If you are contacting us about an order that has already been placed, please include:

• Your order number
• The name used on the order
• A brief description of your question

This helps us locate your order quickly and assist you as efficiently as possible.

Custom Design Enquiries

For custom design questions, it’s helpful if you include:

• The product you’re interested in
• Any design ideas or details
• Your preferred timeframe
• Any images or files you may want included

Providing this information helps us give you the most accurate advice and turnaround estimate.

Copyright & Image Questions

If you are unsure whether an image can be printed, feel free to contact us before placing your order. We are always happy to clarify image requirements and copyright restrictions.